Question 1

Why subscribe if I can receive RFQs for free?

Accepted Answer

The Starter plan is permanent and unlimited in time — you receive up to 50 incoming RFQs per month at no cost. The reason to upgrade is response speed and buyer credibility. Telegram notifications (Professional plan) mean your team responds to an inquiry within minutes rather than checking a dashboard once a day. The Blog CMS (Professional plan) means buyers who find your profile encounter editorial content that builds trust before they submit an RFQ. Both directly increase your conversion rate from inquiry to commercial conversation.

Question 2

Can I cancel my subscription at any time?

Accepted Answer

Yes. Subscriptions are monthly with no minimum commitment and can be cancelled before the next billing cycle at no penalty. Cancellation downgrades your account to the Starter free plan. Your manufacturer profile, product listings, and all historical RFQ data remain intact after downgrade. Billing infrastructure launches Q3 2026.

Question 3

What payment methods does Gemalli accept?

Accepted Answer

International credit and debit cards (Visa, Mastercard) are supported for all paid plans. Ukrainian-registered entities on Professional and Business plans will also have a UAH payment option via LiqPay. Full payment details will be published when billing launches in Q3 2026.

Question 4

Is there a free trial for paid plans?

Accepted Answer

A 14-day free trial of the Professional plan is planned for the billing launch in Q3 2026. Trial mechanics and credit card requirements will be confirmed at that time. Subscribe to the Gemalli newsletter or follow the platform changelog to be notified when trials go live.

Question 5

What happens if I exceed my Starter plan limits?

Accepted Answer

On the Starter plan, incoming RFQs beyond the 50 per month limit are queued and delivered at the start of the following month. Upgrading to Professional gives you unlimited RFQs immediately. Product listings beyond the 5-listing Starter limit are not publicly visible until you upgrade or reduce your active listing count. You will be notified by email before any limits are reached.

Question 6

Do you offer enterprise or custom plans?

Accepted Answer

Yes. For manufacturers with custom requirements — multiple team accounts, SLA-backed support, private onboarding, or white-label profile needs — contact hello@gemalli.com with the subject line 'Enterprise inquiry'. Enterprise pricing is handled individually and is not published publicly.

Simple, transparent pricing

Starter

Professional

Enterprise

Frequently asked questions